SMS Valet ticketless check-in and cashless payment system promotes better service, higher tips, and customized data reporting to help valets better manage operations.
Unlike a paper ticket system where tickets could be reused to check in multiple cars, the SMS Valet app tracks every single car that arrives. Residents enjoy quick check-in using window mounted XPRESS stickers or key chain tags for faster parking experiences. Two-way communication with valet and concierge services allows residents to request their vehicles up to 24 hours in advance so it’s waiting for them at a specified time, make requests, or ask staff a question via text message. This enhanced communication between staff and resident enhances customer service and helps operations run smoothly.
Operators use the online property manager portal to view the number of cars that are checked in or processed in a day, customer survey results, and employee reports. SMS Valet is available for download on iOS & Android, and comes stocked with standard advanced features. We’ll even set you up with the equipment to make implementation fast and easy.