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Hybrid service offerings trending as operators respond to ongoing pandemic disruption

The pandemic disruption had side effects - like permanent mask wearing and empty office space as employees across the US set up laptops in their dining rooms and work from home for the foreseeable future.  For businesses in parking, hospitality, and retail industries, the impact was direct and devastating. In July, Bloomberg.com reported that New [...]

By | October 23rd, 2020|Uncategorized|0 Comments

We’re hiring for Director of Implementation!

We need your help finding a Director of Implementation veteran. If you (or someone you know) with mad skills in managing implementation projects who doesn’t mind a little travel, and has 10> years of implementation experience, we want to hear from you. A key role in our financial and operations side of our business, the [...]

By | September 10th, 2020|Uncategorized|0 Comments

COVID-19 business disruption inspires radical pivots in hospitality and retail

Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market's demand for touchless payment options drives contactless payment integration [...]

By | June 16th, 2020|Uncategorized|0 Comments

Simply claiming to be contactless and touch-free in parking management doesn’t make it so

Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are downright squeamish about touching surfaces [...]

By | May 6th, 2020|Uncategorized|0 Comments

Changes expected in valet service as dine-in restrictions are lifted

It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all times Tables placed six feet [...]

By | April 30th, 2020|Uncategorized|0 Comments

Restaurants — We’ve got your back! #TEAMUPFORTAKEOUT

With mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general have always bounced back. Chicago’s [...]

By | March 27th, 2020|Uncategorized|0 Comments

Using mobile payment options during global health crisis limits exposure and transmission

COVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person coughs or sneezes. Though still [...]

By | March 18th, 2020|Uncategorized|0 Comments

How often does a valet company get embroiled in car damage claims?

Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically impossible, or a company just [...]

By | March 3rd, 2020|Ticketless Valet, Uncategorized|0 Comments

We don’t sing ‘Kumbaya’ or anything, but we do partner with competitors in the parking ecosystem

The Digital Age ushered in a whole new way of doing business in the parking world. Owners of real estate and their parking operators won’t settle for anything less than a parking experience that meets the high expectations of every single customer, from the millennial who never carries cash to the boomer who always does. [...]

By | February 17th, 2020|TIcketless Valet Parking|0 Comments

PARKING SIMPLICITY: Enrich the Guest Experience with SMS Valet

Valet parking is evolving. No longer just a luxury amenity, valet parking is emerging as a service necessary to many industries. And SMS Valet, the first ticketless valet system, simplifies and enhances valet operations with patent-pending technology. Click on the image to download full resolution

By | November 16th, 2018|Ticketless Valet|0 Comments