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Hybrid service offerings trending as operators respond to ongoing pandemic disruption

By | October 23rd, 2020|Uncategorized|

The pandemic disruption had side effects - like permanent mask wearing and empty office space as employees across the US set up laptops in their dining rooms and work from home for the foreseeable future.  For businesses in parking, hospitality, and retail industries, the impact was direct and devastating. In July, reported that New [...]

We’re hiring for Director of Implementation!

By | September 10th, 2020|Uncategorized|

We need your help finding a Director of Implementation veteran. If you (or someone you know) with mad skills in managing implementation projects who doesn’t mind a little travel, and has 10> years of implementation experience, we want to hear from you. A key role in our financial and operations side of our business, the [...]

COVID-19 business disruption inspires radical pivots in hospitality and retail

By | June 16th, 2020|Uncategorized|

Contactless payments are exactly opposite of what several dine-in restaurants and stores promoted pre-pandemic. But COVID-19 lockdowns and ongoing consumer concerns about exposure catapulted contactless payments to highest priority for those restaurants, hotels, and retailers who resisted implementing touchless payment platforms in the past. The market's demand for touchless payment options drives contactless payment integration [...]

Simply claiming to be contactless and touch-free in parking management doesn’t make it so

By | May 6th, 2020|Uncategorized|

Restaurants are reopening for dine-in across the nation this week, resurrecting valet and self-park operations. Pre COVID-19, some operators clung to paper ticket and cash business models to have their customers pay for parking, but everyone needs to go fully mobile to compete in this new business landscape. People are downright squeamish about touching surfaces [...]

Changes expected in valet service as dine-in restrictions are lifted

By | April 30th, 2020|Uncategorized|

It’s controversial, but governors of some states are relaxing restrictions, allowing dine-in services to resume at restaurants and resurrecting valet business this week. As restaurants open up their doors again, though, there will be some changes: Limit of 10 customers per 500 square feet Employees wearing face coverings at all times Tables placed six feet [...]

Restaurants — We’ve got your back! #TEAMUPFORTAKEOUT

By | March 27th, 2020|Uncategorized|

With mounting closures, restaurants, hotels and their employees are greatly impacted by the pandemic. It’s in moments like this we remember we’re not just colleagues, clients, and business owners, but friends, neighbors and communities. And we’ll rally and pick ourselves up—it’s how the hospitality industry and American business in general have always bounced back. Chicago’s [...]

Using mobile payment options during global health crisis limits exposure and transmission

By | March 18th, 2020|Uncategorized|

COVID-19 is a particularly nasty member of the coronavirus family, because it’s previously unidentified (novel) but easy to transmit. According to the Centers for Disease Control and Prevention website on St. Patrick’s Day, the virus is thought to spread mainly from person-to-person and respiratory droplets produced when an infected person coughs or sneezes. Though still [...]

How often does a valet company get embroiled in car damage claims?

By | March 3rd, 2020|Ticketless Valet, Uncategorized|

Often enough that operators and owners of commercial real estate invest millions annually in surveillance systems to lower damage claim payouts. Casinos and resorts have fancy camera systems that record the exterior condition of each vehicle when valets drive through a garage parking entrance, but sometimes camera systems are logistically impossible, or a company just [...]

National Parking Association Convention & Exposition

By | September 21st, 2017|Uncategorized|