In the dynamic world of private aviation, efficiency and customer service rank as the highest of priorities. One of TEZ’s newest partners, Galaxy FBO, is a premier fixed-base operator (FBO) dedicated to providing unparalleled service and accommodations to general aviation clients from its state-of-the-art new facility at the Addison Airport in the Dallas Metroplex.
Looking a bit closer, general aviation allows for easy access from travelers’ vehicles to onboard an aircraft without the hassle of going through TSA security checkpoints or navigating a busy airport gate. FBOs are granted exclusive access by individual airports to provide services to general aviation operators like Galaxy FBO, who offer a less congested and more convenient way to begin and end flights.
To further facilitate and enhance the personalized travel experience and efficiency, Galaxy FBO implemented TEZ’s SMS Valet solution to better accommodate travelers’ parking needs and to help create a fast, consistent, and seamless experience from the time they arrive and until departure. SMS Valet was the first of its kind to hit the market in 2011, revolutionizing traditional parking experiences by introducing paperless and mobile-based solutions.
SMS Valet allows private aviation travelers to utilize text messages to register their vehicles, providing a smooth and efficient way for them to navigate the valet process. They can check in, pay, and request their vehicle with a click, all initiated via a simple text message and without downloading an app.
Upon arrival at Galaxy FBO, travelers check in on the ramp and are able to drive all the way up to their aircraft. Vehicles are then moved by Galaxy FBO staff to a secure parking garage and are ready for retrieval upon travelers’ flights back. With SMS Valet, it’s quick and easy to retrieve a vehicle and have it ready and waiting on the ramp.
TEZ’s innovative solution has been a game-changer in the world of valet services, transforming the parking experience for many companies like Galaxy FBO. They have embraced SMS Valet to further bolster their ongoing commitment to exceptional service and providing travelers with both convenience and peace of mind.
Since incorporating SMS Valet at Addison Airport, Galaxy FBO has seen a significant increase in valet parking utilization by more than doubling the number of customers benefiting from the enhanced parking experience. The solution also allows the parking staff to easily and quickly locate customer vehicles on Galaxy FBO’s massive 17-acre property as they remain committed to providing the most convenient and consistent VIP travel experience from beginning to end.
To learn more about TEZ Technology’s solution suite, be sure and visit us at teztechnology.com or you can book time with us today!
