Say No to More Apps!
It seems as if every company has an app these days that they want customers to install on their mobile devices. Whether or not the service really warrants one, the Google Play Store and Apple App Store are full of downloadable mobile products that companies what consumers to use. From a company’s viewpoint, apps seems [...]
A Valet Service That Goes Beyond Parking
Whether you’re a luxury apartment complex, a chic restaurant, or a world-class hospital, offering a valet service to guests can enhance the customer experience. With no parking spots to find (especially during inclement weather), guests can enjoy the convenience of dropping their vehicle off just steps from the entrance, and retrieving it curbside when it’s [...]
Going Green Is Good
Before the advent of email as a regular tool for communication, news headlines and scholarly publications frequently warned about how mankind’s need for paper and paper products was decimating Earth’s rainforests. Thankfully, the internet and technology has greatly diminished our reliance on paper to send correspondences, giving a lifeline to Mother Nature. Using IT networks [...]
For Downtown Lakeland, Parking Is No Longer a Problem
When valet services come to mind, most of us think of operations based around red-vested hotel attendants or a kiosk outside of a nice restaurant, certainly not an entire downtown district. But that is exactly what is being offered in Lakeland, Florida. The Lakeland Downtown Development Authority (LDDA) is offering a universal valet service to [...]
Endless Marketing Opportunities with SMS Valet
U.S. advertisers spent more than 180 billion dollars last year trying to target specific individuals via billboard ads, among magazine pages, Google search results, bus stop shelters, TV commercials, and the like, hoping to be seen by a prospective customer and to inspire an action on their part. But, what if you could market to [...]
SMS Valet Takes the Fear out of Damage Reporting
One of the greatest fears of valet guests and operators is damage to vehicles. We’ve all been there before. Whether you utilized a valet service or not – there’s nothing like stepping out of the hotel or store or restaurant to find that your car has been dinged, or scratched, or hit, or in some [...]
The Manager’s Mobile Dashboard
The process of leaving your car with a valet – handing off your keys, stashing your ticket and reclaiming your vehicle – is relatively simple. The duties of a valet supervisor, however, are not. On top of exuding professionalism and living up to the highest level of customer expectations, the manager of a valet stand [...]
First Class Starts before ‘Wheels Up’
As travelers, we’ve grown to expect long lines at security checkpoints, crowded highways, and a dozen of other tiny delays during the holiday season. We also expect a higher caliber of customer service from airport security and staff who would like to do everything in their power to relieve the stress of holiday travel. “This [...]
Executive Experiences with Ticketless Valet Parking
Rising 72 stories and 921 feet above downtown Dallas, the Bank of America Plaza is impossible to miss. Self-described as “a magnet for activity in the Central Business District and home to a wide array of the region’s most prestigious businesses,” the beautiful landmark is the tallest building in the city. Easy access to local [...]